Payment Policy

1. Credit Limit

• Customers are granted a ₹10,000 credit limit upon on-boarding.
• New orders cannot be placed if the outstanding amount reaches ₹10,000, until payment is made.

2. Billing Cycle

• The billing cycle is 21 days from the date of each purchase.
• Payments must be cleared within 21 days from the invoice date to continue using credit.

3. Order & Payment Flow

• Customers can place orders within their available credit limit of ₹10,000.
• Once a payment is made, the corresponding amount is restored to their available credit.

Example:

• 1st April: Order ₹3,000 → Remaining credit ₹7,000
• 20th April: Order ₹7,000 → Credit limit reached ₹10,000
• 30th April: No new orders allowed as the limit is exceeded.
• 2nd May: Payment of ₹3,000 (invoice value of 1st April) → ₹3,000 credit balance restored.
• 11th May: If ₹7,000 bill from 20th April remains unpaid, new orders cannot be placed as 21 credit days reached.

4. Non-Payment Consequences

• If any invoice remains unpaid beyond 21 days, any new orders will not be processed, even if the outstanding amount is below ₹10,000.

5. Reactivation

• Billing will resume only after full clearance of pending dues.

6. Accepted Payment Methods

• Net Banking
• UPI Payments
• Debit cards